This information will be updated regularly, following the latest government guidance.
Last updated: 21 December 2020
Safety information
Keeping you Safe at Longborough
Your visit will be a little different from normal, with additional safety measures in place. Below you will find information on what we’re doing to keep you safe during your visit to Longborough.
Arrivals
Attendants will be on hand to welcome you and direct you to a parking space on the field. Please wear appropriate footwear as the ground may be muddy.
Please wear your face covering when entering the building (unless you are exempt).
Your ticket will indicate the door through which to enter and exit the venue. A queuing system will be in place with temperature checks on entry – you may be required to wait outside for a short period.
On arrival, you will be asked to present your e-ticket. Please enter with all members of your group at the same time.
The theatre
Ours venues are not heated, so please come prepared and dress warmly.
All seats will be a safe distance apart. Please follow all signed one-way systems and keep a safe distance away from those not within your party.
Toilets
Toilets will be available before and after the performance. There will be a queuing system in place.
Departures
Please help us to ensure your safe exit by remaining in your seat following the performance. A member of staff will direct you.
Refunds
If a performance is cancelled for any reason, we will contact you and explain our refund options. We will also arrange a refund if:
- you have been instructed to self-isolate over the period of a booked performance;
- you have symptoms of COVID-19, or a high temperature on the day of the performance.