Safety information

This information will be updated regularly, following the latest government guidance.

Last updated: 1 June 2021


Keeping you Safe at Longborough

Your visit will be a little different from normal, with additional safety measures in place. Below you will find information on what we’re doing to keep you safe during your visit to Longborough.

Qr Left

Print at home / e-tickets

Distance Left

Social distancing and reduced capacity

Mask Left

Face coverings required

Card Payments Left

Card payments only

Hands Left

Hand sanitising stations

Cleaning Left

Enhanced cleaning

Signage Left

Clear signage and additional staff

Call Left

NHS Test and Trace scheme


Arrivals

Attendants will be on hand to welcome you and direct you to a parking space on the field. Please wear appropriate footwear as the ground is uneven and may be muddy.

Please wear your face covering when not outside (unless you are exempt).

Your ticket will indicate the door through which to enter and exit the venue. Please enter the venue with all members of your group at the same time, and have your ticket ready. 

Please also remember to check in via the NHS COVID-19 app.


The venue

Please come prepared and dress for all weathers. Ours venues are not heated.

All seats will be a safe distance apart. Please follow all signed one-way systems and keep a safe distance away from those not within your party.


Toilets

Toilets will be available, and there will be a queuing system in place.


Departures

Please help us to ensure your safe exit by remaining in your seat following the performance. A member of staff will direct you.


Refunds

If a performance is cancelled for any reason, we will contact you and explain our refund options. We will also arrange a refund if:

  • you have been instructed to self-isolate over the period of a booked performance;
  • you have symptoms of COVID-19, or a high temperature on the day of the performance.


We look forward to welcoming you to Longborough.